Last updated: 8 September 2026
1. Email
Write to [email protected]. It is the only address we use, a person reads it, and replies usually take two to three business days.
This site is built around the mobile app, so most reader questions start with an install: where the file came from, what permissions it asked for, and whether the demo behaves like the paid build.
2. What to include
Name the page, quote the sentence, and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault first time.
3. What we cannot help with
Anything inside a casino account — deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems.
4. Response times
Two to three business days, longer around holidays. Privacy requests are prioritised. If a week passes with nothing, resend — filters catch mail on both sides.
Questions about anything above go to the contact page, where a person answers them.